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1. What makes KBI Beauty's Rosemary Shampoo and Conditioner unique?

Our products are crafted with 100% organic rosemary grown in Morocco and pure shea butter sourced from African communities. Free from harsh chemicals like sulfates and parabens, they are gentle, effective, and suitable for all hair types, including sensitive scalps.


2. Are your products suitable for all hair types?

Yes! Our Rosemary Shampoo and Rosemary & Shea Butter Conditioner are designed for all hair types. Whether your hair is dry, oily, damaged, or color-treated, our natural ingredients work to nourish and balance your hair.


3. Can I use these products if I have a sensitive scalp?

Absolutely! Our formulas are free from sulfates, parabens, and other harsh chemicals, making them gentle and suitable for sensitive scalps. The natural ingredients are carefully selected to soothe and calm irritation while promoting a healthy scalp environment.


4. How does rosemary benefit my hair?

Rosemary is a natural powerhouse for hair care! It:

  • Stimulates blood circulation to promote hair growth.
  • Strengthens hair follicles.
  • Adds shine and vibrancy to your hair.
  • Has a refreshing, invigorating scent.

5. What is shea butter, and why is it good for my hair?

Shea butter is a natural emollient rich in vitamins and fatty acids. It deeply moisturizes dry hair, repairs damaged strands, and protects your hair from breakage. Our shea butter is sourced ethically from African communities, ensuring its purity and potency.


6. Are your products cruelty-free and vegan-friendly?

Yes, we are committed to cruelty-free practices and do not test our products on animals. Our formulations are vegan-friendly, free from animal-derived ingredients, and align with ethical beauty standards.


7. Can I use the conditioner as a leave-in product?

While our conditioner is primarily designed for rinsing, it can be used as a leave-in treatment in small amounts, especially for dry or damaged hair ends. For best results, apply a small amount to the ends of your hair and style as usual.


8. How often should I use the shampoo and conditioner?

For most hair types, we recommend using our Rosemary Shampoo and Conditioner 2-3 times a week. If you have oily hair, you may prefer to use them every other day to maintain balance.


9. Do your products help with hair loss or hair growth?

Yes! Rosemary is well-known for its ability to stimulate blood circulation, which can help promote hair growth and strengthen hair follicles. Consistent use of our Rosemary Shampoo and Conditioner can support a healthier scalp and thicker, fuller hair.


10. Where are your products made?

Our rosemary is grown in Morocco, and our shea butter is sourced from Africa. The final production takes place in our state-of-the-art facility in the UAE, ensuring the highest standards of quality and safety.


11. Are your products available in stores, or only online?

Currently, our products are available exclusively on our website at kbibeauty.com. We offer convenient shipping across the UAE, ensuring you can enjoy our natural hair care products from the comfort of your home.


12. What is your shipping policy?

We offer fast and reliable shipping across the UAE. Orders are typically processed within 24-48 hours, and delivery takes 2-4 business days. You will receive tracking information via email once your order is shipped.


14. How do I know the shelf life of the product?

All our products are marked with an expiration date on the packaging. Our Rosemary Shampoo and Conditioner have a shelf life of 24 months from the date of manufacture when stored properly in a cool, dry place.


15. Are your products safe for colored or chemically treated hair?

Yes! Our sulfate-free formula is gentle and suitable for colored or chemically treated hair. It helps maintain color vibrancy while nourishing and protecting your hair.


16. Do you offer samples?

Currently, we do not offer free samples. However, we encourage you to try our travel-sized options to experience the benefits of our products before committing to a full-size purchase.


17. How do I contact KBI Beauty for more information?

You can reach us via email at contact@kbibeauty.com or through our Contact Us page on our website. We’re always happy to help!


18. What payment methods do you accept?

We accept all major credit cards, including Visa, MasterCard, and American Express, as well as PayPal. Your payment is processed securely to ensure your safety and convenience.


19. Do you ship internationally?

Currently, we ship only within the UAE. However, we are working on expanding our delivery options to other countries soon. Follow us on social media for updates!


20. How can I stay updated on promotions and new products?

Sign up for our newsletter at kbibeauty.com or follow us on social media platforms like Instagram and Facebook. We regularly share updates, promotions, and tips for natural hair care.